Question 1

What is ChatCraft AI?

Accepted Answer

ChatCraft AI is a specialized AI RAG chatbot builder and visual studio that allows businesses and developers to create, customize, and embed custom knowledge-base assistants in minutes.

Question 2

How does ChatCraft AI train chatbots on custom documents?

Accepted Answer

ChatCraft uses Retrieval-Augmented Generation (RAG). You upload documents (PDF, DOCX, TXT) or paste website URLs. The engine parses, chunks, and creates vector embeddings of your content, ensuring the chatbot answers inquiries strictly based on your verified knowledge base without hallucinations.

Question 3

How do I embed my ChatCraft chatbot on my website?

Accepted Answer

Every chatbot in ChatCraft comes with a 1-click universal embed script. Simply paste the one-line JavaScript tag before the closing tag on any website, CMS (including WordPress, Shopify, Webflow), or custom web app.

Question 4

Can I customize the chatbot appearance to match my brand?

Accepted Answer

Yes. ChatCraft features a comprehensive Visual Studio where you can customize theme colors, header gradients, bubble styles, typography, corner border radii, launcher icons, welcome greetings, and starter prompt buttons in real-time.

Question 5

What pricing plans are available for ChatCraft AI?

Accepted Answer

ChatCraft offers three pricing tiers: Starter (Free, 1 active bot, 500 messages/mo), Pro ($29/mo, 5 active bots, 10,000 messages/mo, custom branding removal), and Agency ($99/mo, unlimited bots, 100,000 messages/mo, white-label client dashboard and API access).

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